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Petland Cicero, NY

Petland Cicero Cares

Petland Cicero is a retail pet industry leader in animal care. For over 15 years, Petland Cicero has developed state-of-the-art standards for its retail pet store. We are part of a larger movement in the animal care world advocating for higher standards of welfare.

Where does Petland Cicero get their puppies? Our Breeders

Petland Cicero General Manager Shalini Mahadeo visiting breeders.

You may have heard the term “puppy mill” at one time or another in association with pet stores. Unfortunately, most are unsure of the difference between a “puppy mill” and a regulated professional breeder. 

A regulated professional breeder is licensed and inspected by the federal government and must follow specific guidelines as it relates to care, nutrition, exercise, housing, to name just a few. They are subject to unannounced inspections by the USDA.

A “puppy mill” is not regulated or inspected by the federal government. In fact, it has NO oversight whatsoever. These are the facilities you often see in the animal welfare adds on TV soliciting for donations.

Petland Cicero does not buy from “puppy mills.” We buy from the top USDA-regulated licensed and inspected breeders in the U.S. with no direct violations on their latest inspection reports for the last 2 years. Additionally, our store has a state-of-the-art kennel operated under the direction of our consulting veterinarian. The store is visited weekly by our consulting veterinarian to examine and oversee the health of our puppies.

We’d like to introduce ourselves, show you our store and take you to see one of our breeders. Please click below.

Learn more about some of Petland Cicero’s Breeders Through Our Petland Docuseries: Learn More

EPISODE 1: Where do Petland Puppies come from?

EPISODE 2: A day in the life of a Petland breeder.

Please check back periodically for more episodes.

Why choose Petland Cicero? Some Facts

We are a responsible choice!

  • Petland Cicero is a responsible choice to buy a puppy. Not only do we comply with all local, state, and federal regulations including the USDA’s Animal Welfare Act, but we also go above and beyond such requirements.
  • We provide a happy, healthy environment for our pets before they go home. Petland Cicero uses spacious kennels maintained according to standards set by licensed professional veterinarians.
  • A veterinarian examines every puppy before it arrives at our store, during its stay, and before it goes to its forever home. In addition, the potential customer can see the puppy’s health records prior to their purchase.
  • All puppies are current on vaccinations & de-worming protocols.
  • A 14-day viral warranty is included.
  • A one- year hereditary & congenital warranty is included.
  • All puppies purchased get free vet exam with Total Veterinary Care.
  • All puppies purchased get one free month of pet health insurance offered by AKC. Thereafter, the customer can renew and keep pet health insurance.
  • All puppies purchased get lifetime nail trimmings.
  • Customers get lifetime online training and 24/7 phone training for their puppy.
  • All puppies are microchipped.
  • All puppies purchased come with a lifetime Amber-alert recovery system.
  • All customers have the option to enroll in the Puppy-For-A-Lifetime Program.
  • All puppies go home with a training kennel and training supplies.
  • We provide puppy vitamins, treats, & supplements for all puppies purchased.
  • AKC or AKC Canine Program registration is included for all puppy purchases
  • And more…

Petland Cicero gives back to their communityMore Facts

Our store prides itself in giving back to the community where we work and reside. See below for some examples of Petland Cicero giving back to our community.

  • Petland Cicero supports rescue adoptions by providing gift cards to families who adopt through rescue. 
  • Regularly donates to Hardeko Helping Paws Food Pantry
  • Petland Cicero partners with Make-A-Wish to help fulfill pet-related wishes for children with life-threatening illnesses in the area.
  • Petland Cicero visits local nursing homes for pet therapy.
  • Petland Cicero participates in company-wide fundraising campaigns every year for St. Jude Children’s Research Hospital and Heartland Canines for Veterans.

Some people want to ban pet stores because they believe pet store pets aren’t healthy.

Petland Cicero takes great pride in providing the best care for our pets. Our consulting vets check on our pets weekly and our kennel technicians monitor each puppy daily. Of all of the puppies sold from Petland Cicero last year, less than 2% developed any kind of hereditary or congenital issue.*

*Petland works with a third-party organization that assists customers filing a health claim. By examining the number and types of claims presented to them and the number of puppies sold, Petland was able to complete a comprehensive analysis regarding Petland puppies sold in Cicero, New York for 2019.

Pet shelters are experiencing puppy shortages. More Facts

Why is this happening? According to the New York Times, the spay/neuter initiative has been effective resulting in more than 85% of dogs being spayed or neutered. This means there are far less accidental litters that used to fill local shelters. 

While people still believe there is a massive pet overpopulation problem, according to the National Animal Interest Alliance (NAIA), there are only 15 states that are currently experiencing any pet overpopulation. 35 states are not. What does this mean? Link to study. 

A dog shortage means dogs are being transported from states with overpopulation problems. Dogs are being imported from Korea, Puerto Rico and other countries. And, unfortunately, it has led to some rescues buying puppies from breeders. Link to CDC article on importation. Link to Kim Cavin article on retail rescues. 

Please read the following articles on this matter below:

Does America Have Enough Dogs for the People That Want One? Source, Washington Post

Canine Shelter Population Study Source, MSU College of Veterinary Medicine Research

Many “rescues” are buying puppies from the same breeders they despise. They then “adopt” these puppies to customers for big profits. More Facts

Rescue groups, historically speaking, are run by committed, caring people, clubs, or experts who want these abandoned or unwanted pets to have a home. However, with effective spay/neuter initiatives and increased demand for puppies, there has been an emergence of rescues who are buying puppies from breeders or importing them from countries without standardized vaccination protocols. It has, unfortunately, become a big business. This is known as retail rescue. Since the dogs sold are from rescues, there are no warranties, health records, sourcing of where the dogs came from or regulations protecting the customers like one gets from a regulated pet store.

Please read the following article on this massive problem:

Dog rescuers, flush with donations, buy animals from the breeders they scorn. Source, Washington Post

When “puppy mill rescue” blurs the line between saving and selling dogs. Source, Huffpost

Over 1 million dogs a year are being imported from unregulated foreign countries/sources. More Facts

Because of the influx of dogs coming from other countries, the United States has seen reemergences of canine viruses, including rabies. These dogs are also being sold as “rescues” with no health records, warranties, or sourcing of where the dog came from.

The Federal Government (USDA) has released a report in Summer 2019 stating that over 1 million dogs were imported from foreign countries last year alone.

Please read the following articles on problems with importing dogs from unregulated sources:

The U.S. has become a dumping ground for foreign “puppy mill” and “rescue dogs.” Here’s what needs to change. Source, Fox News

Where does that rescue dog come from? Source, Inside Sources

Perspective From the Field: Illegal Puppy Imports Uncovered at JFK Airport. Source, CDC

Dog imported from Egypt by Kansas Shelter infected with Rabies. Source, KSHB News

Local and State legislators are voting to keep regulated pet stores in business while raising animal care and welfare standards to help get rid of the “bad actors” and puppy mills. More Facts

Below are just a handful of examples.

Naples, FL:

“If bad breeders are the problem, then we need to do something about bad breeders.” (Commissioner Andy Solis)

Click here to read the news release.

Manatee County, FL:

Click here to read the news release.


“Shutting down the good guys will do nothing to stop the bad actors. Rather, it will open the doors for more puppy sales from unregulated sources, where abuse and inhumane conditions are more likely. This bill ensures that puppies being sold in pet shops are coming from responsible breeders, and includes strict penalties for store owners who do not comply.” (AZ Governor Douglas A. Ducey)

Click here to see SB 1248

Click here to see the Governor’s public letter.


Click here to view SB 331.

Las Vegas:

Click here to read the news release.

Animal Rights Organizations More Facts

There will always be people that don’t believe animals should be pets and they will continue to fight to shut down pet stores. They don’t believe in zoos, aquariums or even service animals. We respect their right to their opinions.

However, we believe in the strength and joy of the human-animal bond. We see it every day when a family finds their perfect pet. We see it in veterans, in children and in people who need a little extra support. We see the companionship, loyalty and friendship a pet brings. And we believe every customer should have a responsible choice when it comes to finding their perfect pet.

Here are other resources to help educate you on the topics above and more. Resources

Petland Cares:

For more information or to answer any questions, please contact us

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