Petland Syracuse
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About Us

Our Mission

Our Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. For our customers that already own pets we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.

Petland of Cicero Pledges

We pledge to always put the needs of our customers and their pets first.

We pledge to provide our customers with the knowledge and information they need to properly care for their pets.

We pledge to ensure the health and well-being of the animals in our store and care for them as if they were our own pets.

Petland of Cicero

The Needs of Our Customers and Their Pets Come First

The first Petland opened forty five years ago in Chillicothe, Ohio. The founder, who had dreamed as a small boy of working in a pet store, visited Disneyland with his family and returned home inspired. He borrowed money and opened a pet store that like Disney featured entertainment, fun and outstanding service in a clean, family friendly environment. The Petland motto, "Pets Make Life Better", has always been our inspiration and continues to be shared with kids of all ages in Petland stores throughout the country.

We have many competitors however other pet stores, small and large, devote most of their space to basic pet supplies and nutritional needs. Most don't cater to the sale of pets, feature our variety and selection or allow customers to interact with the animals. Petland of Cicero features up to thirty different breeds of pure bred and designer puppies, adopt a kittens, exotic birds, marine and freshwater fish, invertebrates and corals, ferrets, bunnies, guinea pigs and other small animals, reptiles and all their supply needs.

Petland Pet Counselors are pet experts. We are dedicated to matching every customer with the right pet and ensuring they have the knowledge and supplies to provide care that ensures every pets well being. Our knowledgeable highly trained counselors are proud of our great Petland customer service.

Petland of Cicero also offers "Special Services" that include private and group dog and puppy behavioral training from RJ's Canine College, children's birthday parties, pet spa services and aquarium maintenance and cleaning.

Opened in 1994, Petland of Cicero is locally owned and operated. (See owner testimonial below) Come on in and play with our pets or contact us today for more information... We will be pleased to assist you.

 

Petland Cicero, Owners Testimonial

Ironically it was not my love of animals that brought me to Petland. I grew up with dogs, mostly German Shepherds, and had my share of hamsters, fish, frogs and other wild rescues including a few large bugs that thrilled mom to no end. Life circumstances and career prevented pet ownership through most of my adult life.

Six years ago a friend and now ex-partner approached me about the Petland opportunity. He had always dreamed of owning a pet store and I was ready for a career change. The rest is now history although a funny thing happened on the way to Petland of Cicero. I was looking for a job that would motivate and challenge me professionally and limit my travel so I could own a dog. What I got was a change of life. My Petland makes a real difference in the lives of my customers, employees and community. I have been enriched by the unconditional love from my dog Hooks and experienced validation that we only get when we give back to others.

There are many things that make my Petland better than other pet stores. One might suggest that the most important is live animals and store design that allows customers to socialize and interact with them. From a product perspective this certainly makes a difference and makes its more fun.

It is however not the Pets, supplies, or a clean well merchandised store that make my Petland special. It is the people who work at my store who bring the Petland Mission to life. It is my dedicated team of animal care technicians, pet counselors and support staff who help ensure the health and well being of every customers pet(s). It is their passion and love of companion animals that makes us better. It is all of this and the satisfaction my team feels when they enhance our customers bond with their pets that sets my Petland apart.

I extend to you a personal invitation to visit my store to experience why my Petland is the "Best" pet store around. I guarantee that you and your family will not be disappointed.

Jeffrey Frankel
Proud Owner
Petland Cicero

Petland Cicero
5701 East Circle Dr.
Suite 104
Cicero, NY 13039
Phone:  855-680-9030
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